Jen Suzuki’s Remote Classes
Course Content
Total learning: 191 lessons / 2 quizzes
Modules 1-24 - Onboarding
- Module 1 – 3 Aspects To Convey When Communicating – SalespeopleLecture1.1
- Module 2 – How To Review An Internet Lead Prior To Responding – SalespeopleLecture1.2
- Module 3 – Leaving Voicemail Messages – SalespeopleLecture1.3
- Module 4 – Outbound Phone Call – Part 1 – SalespeopleLecture1.4
- Module 5 – Outbound Phone Call – Part 2 – SalespeopleLecture1.5
- Module 6 – Outbound Phone Call – Part 3 – SalespeopleLecture1.6
- Module 7 – Outbound Phone Call – Part 4 – SalespeopleLecture1.7
- Module 8 – Outbound Phone Call – Part 5 – SalespeopleLecture1.8
- Module 9 – Evaluating Phone Calls – Outbound – SalespeopleLecture1.9
- Module 10 – The Inbound Call Greeting – SalespeopleLecture1.10
- Module 11 – Obtaining Prospect Information On An Incoming Call – SalespeopleLecture1.11
- Module 12 – Evaluating Phone Calls – Inbound – SalespeopleLecture1.12
- Module 13 – Effective Chat Techniques – SalespeopleLecture1.13
- Module 14 – Effective Communication Notes – SalespeopleLecture1.14
- Module 15 – Appointments And The CRM – SalespeopleLecture1.15
- Module 16 – How to Personalize Your Email Templates – SalespeopleLecture1.16
- Module 17 – Dealing With Objections – SalespeopleLecture1.17
- Module 18 – Handling Price Quote Requests – SalespeopleLecture1.18
- Module 19 – Getting A Manager Involved On A Live Phone Call – SalespeopleLecture1.19
- Module 20 – Effective Price Quoting On Emails – SalespeopleLecture1.20
- Module 21 – Follow Up On Price Quotes Given To Prospects – SalespeopleLecture1.21
- Module 22 – Managing Your Day – SalespeopleLecture1.22
- Module 23 – Confirming Appointments By Phone – SalespeopleLecture1.23
- Module 24 – Appointment Folder – SalespeopleLecture1.24
2023 Zoom Recordings
- Week 1 – 1/3/23Lecture2.1
- Week 2 – 1/10/23Lecture2.2
- Week 3 – 1/17/23Lecture2.3
- Week 4 – 1/24/23Lecture2.4
- Week 5 – 1/31/23Lecture2.5
- Week 6 – 2/7/23Lecture2.6
- Week 7 -2/14/23Lecture2.7
- Week 8 – 2/21/23Lecture2.8
- Week 9 – 2/28/23Lecture2.9
- Week 10 – 3/7/23Lecture2.10
- Week 11 – 3/14/23Lecture2.11
- Week 13 – 3/28/23Lecture2.12
- Week 14 – 4/4/23Lecture2.13
- Week 15 – 4/11/23Lecture2.14
- Week 16 – 4/18/23Lecture2.15
- Week 17 – 4/25/23Lecture2.16
- Week 18 – 5/2/23Lecture2.17
- Week 19 – 5/9/23Lecture2.18
- Week 20 – 5/16/23Lecture2.19
- Week 21 – 5/23/23Lecture2.20
- Week 22 – 5/30/23Lecture2.21
- Week 23 – 6/6/23Lecture2.22
- Week 24 – 6/13/23Lecture2.23
- Week 25 – 6/20/23Lecture2.24
- Week 26 – 6/27/23Lecture2.25
- Week 28 – 7/11/23Lecture2.26
- Week 29 – 7/18/23Lecture2.27
- Week 30 – 7/25/23Lecture2.28
- Week 32 – 8/8/23Lecture2.29
- Week 33 – 8/15/23Lecture2.30
- Week 34 – 8/22/23Lecture2.31
- Week 35 – 8/29/23Lecture2.32
- Week 36 – 9/5/23Lecture2.33
- Week 37 – 9/12/23Lecture2.34
- Week 38 – 9/19/23Lecture2.35
- Week 39 – 9/26/23Lecture2.36
2022 Zoom Recordings
- Week 1 – 1/4/22Lecture3.1
- Week 2 – 1/11/22Lecture3.2
- Week 3 – 1/18/22Lecture3.3
- Week 4 – 1/25/22Lecture3.4
- Week 5 – 2/1/22Lecture3.5
- Week 6 – 2/8/22Lecture3.6
- Week 7 – 2/15/22Lecture3.7
- Week 8 – 2/22/22Lecture3.8
- Week 9 – 3/1/22Lecture3.9
- Week 10 – 3/8/22Lecture3.10
- Week 11 – 3/15/22Lecture3.11
- Week 12 – 3/22/22Lecture3.12
- Week 14 – 4/5/22Lecture3.13
- Week 15 – 4/12/22Lecture3.14
- Week 16 – 4/19/22Lecture3.15
- Week 18 – 5/3/22Lecture3.16
- Week 19 – 5/10/22Lecture3.17
- Week 20 – 5/17/22Lecture3.18
- Week 21 – 5/24/22Lecture3.19
- Week 22 – 6/1/22Lecture3.20
- Week 23 – 6/7/22Lecture3.21
- Week 25 – 6/21/22Lecture3.22
- Week 26 – 6/28/22Lecture3.23
- Week 27 – 7/5/22Lecture3.24
- Week 28 – 7/12/22Lecture3.25
- Week 29 – 7/19/22Lecture3.26
- Week 30 – 7/26/22Lecture3.27
- Week 31 – 8/2/22Lecture3.28
- Week 32 – 8/9/22Lecture3.29
- Week 33 – 8/16/22Lecture3.30
- Week 34 – 8/23/22Lecture3.31
- Week 35 – 8/30/22Lecture3.32
- Week 36 – 9/6/22Lecture3.33
- Week 37 – 9/13/22Lecture3.34
- Week 38 – 9/20/22Lecture3.35
- Week 39 – 9/27/22Lecture3.36
- Week 40 – 10/4/22Lecture3.37
- Week 41 – 10/11/22Lecture3.38
- Week 42 – 10/18/22Lecture3.39
- Week 43 – 10/25/22Lecture3.40
- Week 44 – 11/1/22Lecture3.41
- Week 45 – 11/8/22Lecture3.42
- Week 46 – 11/15/22Lecture3.43
- Week 47 – 11/22/22Lecture3.44
- Week 48 – 11/29/22Lecture3.45
- Week 49 – 12/6/22Lecture3.46
- Week 50 – 12/13/22Lecture3.47
- Week 51 – 12/20/22Lecture3.48
2023 Weekly Tips
- This be-back approach is FIREEEEE🔥!Lecture4.1
- What to Do with Shakey Appointments 😀💰Lecture4.2
- VIP List – Find out what this sales tip means!Lecture4.3
- Get Your Phone Call Game Tight with This Sales Tip!Lecture4.4
- You Must Ask These 5 Questions 🚘🚙Lecture4.5
- Features must come with buyer benefits – here’s some sales tips! 🔥Lecture4.6
- It’s Time To 🌉 Bridge the Gap! BDC+Salespeople 🤝Lecture4.7
- R U Judging Area Codes? Consider This…Lecture4.8
- This Action Will Get You To A New Level! 🤩Lecture4.9
- Do your customers know why you are “the one”? 🥇💯Lecture4.10
- Are YOU the one? 😉 Buyers need to know WHY you are the one! ✅Lecture4.11
- Appointment Setting Tips! 📆✅Lecture4.12
- Your Be-Back Process Just Stepped Up It’s Game! ✅ Here’s How You Do It!Lecture4.13
- Check This Email Situation!! 🔥🔥🔥Lecture4.14
- Sales Tip That Salespeople Say Is #1 Way To Improve! 🔥Find out what it is! 🧐Lecture4.15
- Check This Email Situation!! 🔥🔥🔥Lecture4.16
- One Powerful Way to Gain Commitment!Lecture4.17
- 🧐What is Fast Fingers? Find out this awesome tip to connect with peeps! 🔥Lecture4.18
- Bruce Miller shares his incredible life journey from salesperson to dealerLecture4.19
- Buyer wants a discount?! 🛑 Hit ‘em with one of these angles! 🤩Lecture4.20
- Maximizing Your Sales Potential: Working Leads Effectively and Making Connections with 🚘 Buyers! 😀Lecture4.21
- Increase your sales, call conversions with these tips!Lecture4.22
- 🤝Sales Tip to Building Long-Lasting Clientele!Lecture4.23
- Why Trade-Ins are Better Evaluated In-Store Than Online | Benefits for CustomersLecture4.24
- Embrace failureLecture4.25
- Anger can destroy your happiness and ability to growLecture4.26
- Embrace every ‘NO’Lecture4.27
- Customer payment problems? Here’s some tips in less than 30-seconds!Lecture4.28
- Quick Sales Tip on 🚘Trade Value Pushback!Lecture4.29
- Prospect with the right jump off questions!Lecture4.30
- Customers hate it when you forget who they are!Lecture4.31
- Something to share! ✅Lecture4.32
- Make your buyers sweat a little! 😰Lecture4.33
- Get Motivated in a Growth Mindset!Lecture4.34
- Do you listen to your calls regularly? Sales calls are GOLD!Lecture4.35
- You can’t set 🚗 appointments doing this!Lecture4.36
- You’ll lose sales if you don’t think like this!Lecture4.37
2022 Weekly Tips
- Strike Now! Prospecting tipsLecture5.1
- Mentality😊Lecture5.2
- Urgency Play🤩Lecture5.3
- Hunter Mode🐅Lecture5.4
- Sales Tips for Prospecting BeastsLecture5.5
- What to do when they want a discount?Lecture5.6
- Build Trust with Buyers🔥Lecture5.7
- Crush your IntroLecture5.8
- Lease Maturity Calls📞Lecture5.9
- How to stick to MSRPLecture5.10
- Will u sell more cars from this? 😀Lecture5.11
- You ready to sell more used cars?! 🤩Lecture5.12
- Here’s how to sell more 🚗used cars🚙!!Lecture5.13
- 🔥 Improve Your Email Sales Game! 🔥Lecture5.14
- Whatcha know about these sales questions! 😀💪Lecture5.15
- Learn how to increase your appointments that show on time! ⏰Lecture5.16
- Handling Objections about MSRP & Wants Exact VehicleLecture5.17
- Know how to sound natural when handling price & avail concerns! 💰💪Lecture5.18
- Here’s how to handle internet leads without phone #’s! 📲Lecture5.19
- This is how you can change fate on your sales calls! 🤳Lecture5.20
- Take a Peek at the Ultimate Client ExperienceLecture5.21
- LION MENTALITY – Motivational VideoLecture5.22
- Pipeline 🚙Selling Sales Technique!Lecture5.23
- Best Way to Quickly Connect with Inbound Caller! 📞👍Lecture5.24
- How to Build Relationships with Your Customers in Service 🛠 & Sales 🚙! | Pro Tips!Lecture5.25
- Service walk helps retain clients! Here’s what you can do!Lecture5.26
- Inbound call techniques!Lecture5.27
- Market Adjustment Pricing Sales TipLecture5.28
- Prospecting Calls – Your Introduction!Lecture5.29
- Sales Process Tips!! 🔥🔥Lecture5.30
- Smile! You’re on Video! 😀😀😀Lecture5.31
- If you don’t have the 🚘vehicle! Here’s some sales techniques that work! 💥Lecture5.32
- Best Practice when handling internet leads! 🔥Lecture5.33
- Tips to open the door for flexibility!Lecture5.34
- Level Up Your Sales Game! Find Out What the Giver Loyalty Play Is All About!Lecture5.35
- MSRP sales tip ☑️Lecture5.36
- The Waitlist Has an Update!Lecture5.37
- Another sales tip from Jen Suzuki!Lecture5.38
- Taking a Sales CallLecture5.39
- 🔥Hit Up Client Database and Sell 🚘Calls!Lecture5.40
- Hunter Mode Will Help You Find Car Deals! 🐅Lecture5.41
- Teams make 💰with this sales process!Lecture5.42
- Learn My Incoming Sales 📞Call Techniques with a Live Role-Play! | It’s FIRE! 🔥Lecture5.43
Tools
- Call GuidesLecture6.1
- Text Message ImagesLecture6.2
- Texts in Sales ProcessLecture6.3
Weekly Quiz
- June 28 Quiz 3 questions10 minutesQuiz7.1
- July 26 Quiz 3 questions10 minutesQuiz7.2
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