Modules 1-24 – Teach Your Team!

25
May
- Online Courses
- 3 (Registered)
- (0 Review)
For BDC Managers, Sales Managers and Directors
Course Content
Total learning: 24 lessons Time: 10 weeks
Modules 1-24 - Onboarding
- Module 1 – 3 Aspects To Convey When Communicating – Managers
- Module 2 – How To Review An Internet Lead Prior To Responding – Managers
- Module 3 – Leaving Voicemail Messages – Managers
- Module 4 – Outbound Phone Call – Part 1 – Managers
- Module 5 – Outbound Phone Call – Part 2 – Managers
- Module 6 – Outbound Phone Call – Part 3 – Managers
- Module 7 – Outbound Phone Call – Part 4 – Managers
- Module 8 – Outbound Phone Call – Part 5 – Managers
- Module 9 – Evaluating Phone Calls – Outbound – Managers
- Module 10 – The Inbound Call Greeting – Managers
- Module 11 – Obtaining Prospect Information On An Incoming Call – Managers
- Module 12 – Evaluating Phone Calls – Inbound – Managers
- Module 13 – Effective Chat Techniques – Managers
- Module 14 – Effective Communication Notes – Managers
- Module 15 – Appointments And The CRM – Managers
- Module 16 – How to Personalize Your Email Templates – Managers
- Module 17 – Dealing With Objections – Managers
- Module 18 – Handling Price Quote Requests – Managers
- Module 19 – Getting A Manager Involved On A Live Phone Call – Managers
- Module 20 – Effective Price Quoting On Emails – Managers
- Module 21 – Follow Up On Price Quotes Given To Prospects – Managers
- Module 22 – Managing Your Day – Managers
- Module 23 – Confirming Appointments By Phone – Managers
- Module 24 – Appointment Folder – Managers