Modules 1-32- Career Path
Course Content
Total learning: 32 lessons Time: 10 weeks
Modules 1-49 - Career Path
- Module 1 – 3 Aspects To Convey When Communicating – ManagersLecture1.1
- Module 2 – How To Review An Internet Lead Prior To Responding – ManagersLecture1.2
- Module 3 – Leaving Voicemail Messages – ManagersLecture1.3
- Module 4 – Outbound Phone Call – Part 1 – ManagersLecture1.4
- Module 5 – Outbound Phone Call – Part 2 – ManagersLecture1.5
- Module 6 – Outbound Phone Call – Part 3 – ManagersLecture1.6
- Module 7 – Outbound Phone Call – Part 4 – ManagersLecture1.7
- Module 8 – Outbound Phone Call – Part 5 – ManagersLecture1.8
- Module 9 – Evaluating Phone Calls – Outbound – ManagersLecture1.9
- Module 10 – The Inbound Call Greeting – ManagersLecture1.10
- Module 11 – Obtaining Prospect Information On An Incoming Call – ManagersLecture1.11
- Module 12 – Evaluating Phone Calls – Inbound – ManagersLecture1.12
- Module 13 – Effective Chat Techniques – ManagersLecture1.13
- Module 14 – Effective Communication Notes – ManagersLecture1.14
- Module 15 – Appointments And The CRM – ManagersLecture1.15
- Module 16 – How to Personalize Your Email Templates – ManagersLecture1.16
- Module 17 – Dealing With Objections – ManagersLecture1.17
- Module 18 – Handling Price Quote Requests – ManagersLecture1.18
- Module 19 – Getting A Manager Involved On A Live Phone Call – ManagersLecture1.19
- Module 20 – Effective Price Quoting On Emails – ManagersLecture1.20
- Module 21 – Follow Up On Price Quotes Given To Prospects – ManagersLecture1.21
- Module 22 – Managing Your Day – ManagersLecture1.22
- Module 23 – Confirming Appointments By Phone – ManagersLecture1.23
- Module 24 – Appointment Folder – ManagersLecture1.24
- Module 25 – Preparing For Appointment – ManagersLecture1.25
- Module 26 – Next Actions When Appointment Doesn’t Show – ManagersLecture1.26
- Module 27 – Making Introductions – ManagersLecture1.27
- Module 28 – During The Test Drive – ManagersLecture1.28
- Module 29 – Pulling A Second Vehicle During Appointment – ManagersLecture1.29
- Module 30 – After You Sell The Car – ManagersLecture1.30
- Module 31 – Keeping In Touch After The Sale – ManagersLecture1.31
- Module 32 – After The Test Drive – ManagersLecture1.32
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